FAQ
- How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
- What time is check in and check out?
Check-in: 14h // Check-out: 12h.
- Can I leave the room later?
Yes, according to availability.
- Can I choose the type of bed in my room? (Large bed – two beds)
Yes, during the reservation process.
- Do the rooms have a balcony or terrace? Can I reserve one?
No.
- Are there non-smoking rooms?
Yes.
- How many storeys does the building have? Is there a lift?
4 floors without elevator.
- Is there air conditioning in the rooms?
Some of the rooms are equipped with air conditioning, the others have a fan.
- Is your hotel adapted for the handicapped?
No.
- Can you keep my luggage when I leave the room?
Yes.
- Is there a safe place to park my car? How much does it cost?
Saint Martin public parking (fee required), 5 minutes walking from the hotel.
- Does the hotel have an Internet or e-mail terminal for guests?
No.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes.
- Do you have a quiet, romantic room? How can I reserve it?
Yes, please request it during your reservation (according to availability).
- What languages are spoken in Reception?
French and English.
- How far away is the Eiffel Tower?
5 km.
- How far is the Louvre Museum?
800 m.
- How is the district where the hotel is?
Marais district.
- I am traveling to assist at an exhibition in Porte de Versailles Exhibition center: Is it easy to go from the hotel?
Take metro line 4 in direction of Porte d’Orléans until “Montparnasse” station. Then take line 12 in direction of Mairie d’Issy and get off at “Porte de Versailles” station.
- How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.
HOTEL SAINT MERRY ***
78, rue de la Verrerie 75004 Paris · FRANCE · Phone.: +33(0)1 42781415 · Fax: +33 (0)1 40290682 · info@hotel-saintmerry.com